Privacy Policy

Prime Book Studios respects the privacy of everyone who visits our website or works with us. This Privacy Policy outlines what data we gather, the reasons we collect it, and the options available to you. You will find this policy linked on pages that ask for personal details, as well as on landing pages connected to our advertising. If anything here is unclear, reach out to us using the contact information shown on our website.

If you'd like to opt out of interest-based ads, you can do so through:

• https://optout.aboutads.info
• https://optout.networkadvertising.org

Further details are covered in the Interest-Based Advertising and Opt-Out section below.

What Information We Gather

We only collect information when there's a clear reason to do so, and we try to be transparent about why. Based on how you interact with our site, the data we may collect includes:

• Contact information, such as your name, email, and phone number
• The content of any messages you send through forms, chat, or email
• Any files or attachments you choose to share with us
• Account-related information, such as your name, address, business name, and phone number, if you set up an account

This data is kept secure, and we do not pass your personal information along to outside companies for their own marketing use.

How We Use the Information

We may use the information you provide to:

• Run, maintain, and secure our website
• Improve how the site works and how visitors experience it
• Review site performance and resolve technical issues
• Reply to questions and deliver services you've asked about
• Send updates or details connected to your inquiry or service
• Build out and refine our services and website features
• Send emails tied to your inquiry or request
• Spot and prevent activity that looks unusual or harmful

Log Files and Data Collected Automatically

Like most websites, we use log files to track basic site activity. These usually include anonymous or technical details such as:

• IP address
• Browser type
• Date and time of your visit
• Pages that led you to our site and pages you exited from
• General visit and page view counts

We rely on this information for site performance, security checks, and analytics.

How Long We Keep Data

We hold on to personal information only as long as it's needed for the reasons described in this policy, or as required under applicable law. For example:

• Inquiry and contact details are kept while we work through your request and for a reasonable time afterward, in case of follow-ups or to help us improve.
• Account information stays on file while your account is active and for a reasonable period after closure, to meet legal and recordkeeping needs.
• Marketing preferences remain on record until you opt out or the data is no longer needed.
• Log and analytics data is held for a limited window, ranging from a few months to a few years, before being deleted or anonymized.

We review stored data from time to time and remove or anonymize it when it is no longer needed.

California Privacy Rights (CalOPPA and CCPA)
CalOPPA, the California Online Privacy Protection Act

We follow CalOPPA by:

• Keeping a clearly visible link to this Privacy Policy on our website
• Letting visitors browse anonymously where possible
• Explaining the kind of information we collect and how it may be shared
• Describing how we notify visitors of updates to this policy (see Updates to This Privacy Policy)

Do Not Track (DNT)

Some browsers include a "Do Not Track" feature. Because there is no agreed-upon standard for handling DNT signals across the web, we do not respond to them in any specific way. We do, however, limit certain third-party tracking as outlined in this policy, and we offer cookie controls and opt-out options to help you manage your preferences.

If you'd like to update or correct your details, you can reach us at the email address shown on our website.

CCPA, the California Consumer Privacy Act

If you live in California, you may have a few extra rights, including:

• Right to know: ask us about the categories of personal information we collect, where it comes from, why we use it, who we share it with, and the specific pieces of information we hold (subject to identity verification).
• Right to deletion: ask us to delete personal information we've collected, with certain legal exceptions.
• Right to opt out of sale: ask us not to "sell" your personal information. o We do not sell personal data for money and have not done so in the past 12 months. If that ever changes, we will update this policy and add a "Do Not Sell My Personal Information" link.
• Right to non-discrimination: you will not be treated differently for using your privacy rights.

How to Use Your California Rights

You can send a request to the email listed on our website. We may ask you to verify your identity before we process it.

Cookies, Pixels, and Similar Tools

We rely on cookies and similar technologies to remember preferences and learn how visitors interact with our website. These tools also help us improve performance and shape the content people see.

Our cookie banner or consent tool gives you the option to accept or decline non-essential cookies, including those tied to advertising and analytics. Where the law requires it, non-essential cookies only run after you give your consent.

You can also manage cookies through your browser settings and through any controls available on our site.

Third-Party Links and Partner Practices

Our website may feature promotions or links to other websites. Those third parties may use their own cookies and tracking tools under their own privacy policies. We encourage you to read through their policies to understand their practices and any opt-out options they offer.

Mobile Messaging and Texting Privacy

We do not pass phone number information along to outside promotional partners for their marketing use.

Please note: text-message opt-in data and consent are never shared with third parties.

If you opt in to text messages, you agree to receive communication from Prime Book Studios connected to your inquiries and service updates. You can opt out anytime by replying STOP, or reply HELP for more information. Message frequency can vary, and standard messaging and data charges may apply.

GDPR Rights, Where Applicable

If you live in a region covered by GDPR or similar privacy laws, you may have rights that include:

• Access to the personal data we hold about you
• Correction of information that is inaccurate or incomplete
• Deletion of personal data in certain situations
• Limits on how your data is processed in specific cases
• Objection to processing under certain conditions
• The ability to receive your data in a portable format in certain cases

To make a request, contact us using the details on our website. We aim to respond within a month where required.

Children's Privacy

We do not knowingly gather personal information from anyone under the age of 13. If you believe a child has shared personal information with us, please get in touch and we will take steps to remove it.

Microsoft Advertising, UET, and Related Tracking

We use Microsoft Advertising for ads and to measure conversions. As part of this, we may use Microsoft's Universal Event Tracking (UET) tag.

Microsoft may collect or receive information when you interact with our site, such as cookies, device identifiers, device information, and IP address, particularly if you visit through a Microsoft ad or engage with our ads.

We may share pseudonymous identifiers, such as cookies or advertising IDs, with Microsoft so that advertising performance can be measured and improved. Where the law allows it, and depending on your consent choices, this may include remarketing and interest-based advertising.

You can review Microsoft's data practices in their Privacy Statement:
https://privacy.microsoft.com/privacystatement

Where required, including for GDPR-covered regions, advertising and tracking scripts such as Microsoft UET will only run after you give explicit consent through our cookie banner or controls.

Interest-Based Advertising and Opt-Out Options

We may work with advertising partners, including Microsoft Advertising, to measure performance and serve ads that may be more relevant to you. These partners may use cookies and similar tools to understand activity on our site and others.

To opt out of interest-based ads from participating companies, you can use:

• • Network Advertising Initiative (NAI):https://optout.networkadvertising.org
• • Digital Advertising Alliance (DAA):https://optout.aboutads.info

Mobile users can also use the DAA AppChoices app to manage their ad preferences. On Windows devices, you can limit the advertising ID through: Windows Settings → Privacy → General → turn off advertising ID usage.

SMS and Email Terms
What You Agree To

By sharing your phone number or email address, you agree that Prime Book Studios may reach out to you about your inquiry and book-related services.

• Message and email frequency can vary
• Standard messaging and data charges may apply

How to Opt Out

You can opt out by replying STOP to messages, or by using any opt-out method included in our communications, where available. Once your opt-out is confirmed, we will stop sending messages or emails as required.

Help and Support

Reply HELP to any message, or contact us at the email listed on our website if you need support.

Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes to our services, legal updates, or shifts in how we handle data. When we make changes, we will:

• Update the "Last updated" date at the top of the page
• For meaningful changes, share extra notice through a website banner or email, where appropriate

We recommend checking this page from time to time.

Additional Privacy Note

Your phone number and email address are handled in line with this Privacy Policy. We do not share phone or email data with third parties for their marketing use. Text-message and email opt-in consent data is never shared with third parties.